KYC is the check that runs before money leaves your Betibu online account. The letters stand for "know your customer." We confirm you are the person on the account, that you are over 18, and that the card or wallet you paid with is yours. Online casinos use this as a standard anti-fraud and age check. It isn't an extra hoop we added to slow you down.
Have These Documents Ready Before You Ask for Money
| Document | What it proves | Common mistake |
|---|
| Government photo ID (passport, national ID card or driving licence) | Your name, your age, and that a real person owns the account | An expired card, or a corner cut off in the photo |
| Proof of address (utility bill or bank statement dated within roughly the last 3 months) | The address you entered at registration | A document that is too old, or one issued to a family member |
| Proof of payment (card photo with the middle digits covered, or an e-wallet screenshot showing your name) | That the deposit method belongs to you | Covering the name as well, or sending a card you never deposited with |
Verification costs you time, and that time comes straight out of the payout. Online casinos usually describe review windows as anything from a few hours to a few business days. The figure that applies to Betibu casino is in our current terms, so check it there and not on a forum. Say you request $200 and the address document you uploaded is blurry. The request stays pending, nothing moves until a readable copy arrives, and the $200 sits on hold the whole time. One bad photo, time lost.
Fix the Snags That Hold Up Approval
Most rejected files fail on small details. Here's the fine print: the name on your ID has to match the account name letter for letter. A nickname or a missing middle name sends the whole file back, and your withdrawal goes back with it. Cropped corners get rejected because the reviewer can't see the full document. Expired IDs fail outright. Screenshots of a scan, or photos taken of a screen, also tend to bounce. Lay the paper document flat in daylight, keep all four corners in frame and take a fresh photo. Then it goes through.
Verify now, withdraw later without delays. The full withdrawal process, with methods and limits, is on our payments page.